Shipping Policy

Free Shipping: Orders over $80 CAD or $60 USD always ship for free.

Flat Rate Shipping: We offer tracked shipping at a flat rate of $9.99.

Letter Mail Option: We strive to balance convenience and eco-consciousness while keeping shipping costs affordable for our customers. Smaller items have the option for letter mail shipping ranging from $1.99 to $4.99. Please note, this option doesn't include tracking.

Processing Time: Allow 1-3 business days for order processing. Once shipped, delivery times vary (2-7 business days for Canada, 4-9 for the United States).

Tracking Information: Tracking details, if applicable, will be provided upon shipment for your convenience.

Accurate Information: Ensure accuracy in your order details (correct spelling of the street, postal/zip code, unit number, buzzer, etc.). Inaccuracies resulting in returned packages will incur a $9.99 shipping fee.

US Customers: All packages originate from Canada and may incur customs, duties, or taxes. Customers are responsible for additional charges.

Eco-Friendly Packaging

Environmentally Conscious: We prioritize eco-friendly packaging, utilizing cardboard boxes, paper filler, and plastic-free paper tape.

Biodegradable Materials: Printed materials and stamps use biodegradable inks, enabling you to recycle our packaging responsibly.

Recycling Reminder: Please join us in recycling our packaging materials responsibly.

Contact Us

If you have any questions about our Shipping Policy, please contact us by e-mail info@earthslittlehelper.com