Shipping Policy
Free Shipping: Orders over $80 CAD or $60 USD always ship for free.
Flat Rate Shipping: We offer tracked shipping at a flat rate of $9.99.
Letter Mail Option: We strive to balance convenience and eco-consciousness while keeping shipping costs affordable for our customers. Smaller items have the option for letter mail shipping ranging from $1.99 to $4.99. Please note, this option doesn't include tracking.
Processing Time: Allow 1-3 business days for order processing. Once shipped, delivery times vary (2-7 business days for Canada, 4-9 for the United States).
Tracking Information: Tracking details, if applicable, will be provided upon shipment for your convenience.
Accurate Information: Ensure accuracy in your order details (correct spelling of the street, postal/zip code, unit number, buzzer, etc.). Inaccuracies resulting in returned packages will incur a $9.99 shipping fee.
US Customers: All packages originate from Canada and may incur customs, duties, or taxes. Customers are responsible for additional charges.
Eco-Friendly Packaging
Environmentally Conscious: We prioritize eco-friendly packaging, utilizing cardboard boxes, paper filler, and plastic-free paper tape.
Biodegradable Materials: Printed materials and stamps use biodegradable inks, enabling you to recycle our packaging responsibly.
Recycling Reminder: Please join us in recycling our packaging materials responsibly.
Contact Us
If you have any questions about our Shipping Policy, please contact us by e-mail info@earthslittlehelper.com
© 2023, Earth's Little Helper.